Find the parent build
Search a drive, DIMM or board serial and land on the complete system record.
Solutions
After-sales workflows shaped around your operation
Choose the environment closest to yours to see where RMA Base fits, what it replaces and how work moves from request to resolution.
System builders
Tie every return to the exact machine and component you shipped.
Keep the original build, component serials, supplier warranties and test evidence connected long after the server leaves your bench.
Relevant modulesAsset hierarchyCase deskDiagnosticsSupplier claims
What changes
A clearer operation for your team and customers
Prove what was tested
Keep diagnostics and build-quality reports beside the asset and case.
Recover the right supplier
Trace the failed component back to its source and warranty terms.
Example workflow
One record from beginning to end
01Import build
02Report fault
03Identify component
04Run diagnostics
05Resolve case
06Recover value
See RMA Base against your real workflow.
Walk through one of your current returns, repairs or warranty claims and map the handoffs.